This Membership Billing Policy applies only to digital video memberships and digital content access offered on RoommateDesire.com (“the Site”).

It does not apply to physical products or accessories sold through our online shop. Purchases of tangible merchandise are processed separately and are governed by our Return & Refund Policy for Products.

By purchasing a membership, you agree to this Policy, our Terms of Use, Privacy Policy, and all related policies.

If you have any questions about your membership, billing, charges, cancellations, or account access, please contact our Support Team before submitting any chargeback or payment dispute. We are committed to resolving all concerns quickly and professionally.

Support Page: https://roommatedesire.com/support/
Support Email: support@roommatedesire.com

RoommateDesire.com contains adult content intended strictly for adults 18 years of age or older.

1. Service Scope & Payment Processing

Digital memberships and subscriptions are processed through a secure third-party payment processor that specializes in digital content and subscription billing.

This processor handles:

• Payment authorization

• Card storage and security

• Fraud prevention systems

• Recurring billing

We do not store full credit card numbers or sensitive payment information on our servers.

Digital memberships:

• Grant access to digital video and media content only

• Do not include physical products

• Are always billed separately from product purchases

No transaction on this Site includes both digital memberships and physical merchandise.

2. Membership Types

Memberships on RoommateDesire.com may include:

• Access to adult videos

• Access to photo galleries

• Access to exclusive or premium content

• Recurring subscription plans

• One-time digital access passes

Each membership type has its own billing terms which are clearly displayed at checkout.

3. Automatic Renewal

Most memberships are offered as auto-renewing subscriptions. By subscribing, you authorize our payment processor to automatically charge your selected payment method at the start of each billing cycle.

This means:

• Your card is billed automatically

• Billing continues until you cancel

• Renewal pricing is disclosed at checkout

• You are responsible for monitoring your subscription status

4. Billing Cycle

Your billing cycle begins on the date you purchase your membership and renews on the same date of each subsequent cycle unless otherwise stated.

Examples:

• Monthly plan → billed every 30 days

• Quarterly plan → billed every 90 days

• Yearly plan → billed every 12 months

All billing cycles and renewal terms are displayed clearly before purchase.

5. Non-Refundable Digital Access

Once digital access is granted, membership fees are non-refundable.

This includes:

• Video access

• Photo galleries

• Member-only material

• Subscription renewal fees

• Partial billing periods

• “Forgot to cancel” situations

• “Did not use the membership” situations

Digital content cannot be returned once accessed or unlocked.

6. Cancellations

You may cancel your membership at any time by:

• Logging into your account dashboard, or

• Contacting support at support@roommatedesire.com

Cancellation:

• Stops future charges only

• Does not refund past charges

• Does not prorate partial billing periods

• Allows continued access until the end of the current billing cycle

7. Updating Payment Information

You are responsible for:

• Keeping your payment method current

• Ensuring your card supports recurring billing

• Avoiding expired cards or insufficient funds

If a payment fails:

• We may retry the charge

• Access may be temporarily suspended until payment is resolved

8. Price Changes

We reserve the right to modify membership pricing at any time.

If your membership is recurring:

• You will be notified before new pricing applies

• Continued use after notification constitutes acceptance

• Price changes will not affect billing cycles already paid

9. Fraud Prevention

We reserve the right to:

• Request identity verification

• Prevent suspicious or abusive transactions

• Block duplicate or abusive accounts

• Suspend accounts associated with chargebacks or fraud

Fraudulent use of payment methods or unauthorized access results in immediate termination.

10. Chargebacks & Billing Disputes

By purchasing a membership, you agree to contact us first at:
support@roommatedesire.com

before submitting any chargeback or dispute through your bank or card issuer.

Unauthorized or abusive chargebacks may result in:

• Account suspension

• Permanent loss of access

• Reporting to payment processors

• Possible legal or collection actions

We maintain detailed transaction logs and access records to resolve disputes.

11. 18+ Age Requirement

By subscribing, you confirm:

• You are at least 18 years old

• Adult content is legal in your jurisdiction

• You are the authorized cardholder or have full permission

• Any attempt to bypass age restrictions results in immediate termination

12. Separation from Product Purchases

This Membership Billing Policy applies only to digital memberships and digital content access.

Physical products:

• Are billed separately

• Use a different payment system

• Follow a different refund and return policy

• Are never included in a membership purchase

13. +Contact for Billing Support

For billing questions, cancellations, or membership assistance:

Support Email: support@roommatedesire.com
Support Page: https://roommatedesire.com/support/

We respond as quickly and professionally as possible.