✅ 1. RETURN & REFUND POLICY (Adult Products)
Last Updated: December 3, 2025
Because we sell adult products and sexual wellness items, all sales are final.
For health, hygiene, and safety reasons, we cannot accept returned merchandise, even if the product has not been used.
Non-Returnable Items (All Sales Final)
1. Sex toys of any material
2. Male enhancement items
3. Lubricants, gels, or liquids
4. Compression or wearable sex gear
5. Products that contact bodily fluids
6. Opened packaging
7. Digital content, memberships, videos
Returns Are Allowed ONLY If:
An item arrives damaged, defective, or incorrect.
Customers must notify us within 7 days of delivery and provide:
Order number
Photos or video showing the issue
A short description of the defect
Once verified, we will offer one of the following:
A replacement of the same item
Store credit
A refund (case-by-case, depending on severity)
We reserve the right to deny claims submitted after 7 days or without sufficient evidence.
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✅ 2. DEFECTIVE ITEM POLICY
If a product is defective upon arrival:
1. Customer submits proof within 7 days
2. We verify the defect
3. We issue a replacement at no additional cost to the customer
4. The original item does not need to be returned for hygiene reasons
> Note: Many of our products are fulfilled through international manufacturers. For this reason, replacements may ship from a different warehouse or take additional processing time.
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✅ 3. SHIPPING POLICY
Order Processing Time
Orders are processed within 2–5 business days.
Shipping Time
International shipments typically take:
12–25 business days (economy)
8–15 business days (standard)
Processing and delivery times may vary due to international customs, manufacturer stock, or carrier delays.
Discreet Packaging
All orders ship in plain, unlabeled packaging.
Tracking
A tracking number will be emailed once the order ships.
Wrong Address Policy
We are not responsible for packages delivered to incorrect addresses entered by the customer.
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✅ 4. CHARGEBACK PREVENTION POLICY
To protect our customers and reduce fraud:
All orders include tracking
Claims of “item not received” require a carrier investigation first
Claims of “unauthorized purchase” require supporting documentation
Membership charges are clearly labeled on billing statements
Refunds and replacements cannot be issued after 7 days from delivery
✅✅Filing a chargeback without contacting us first may result in:
Account suspension
Permanent membership revocation
Placement on a high-risk blocklist shared by processors
We always resolve issues directly and quickly.
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✅5. WARRANTY STATEMENT
We do not provide a manufacturer warranty.
However, all items are protected by our 7-day defective item guarantee.
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✅ 6. WEBSITE DISCLAIMER FOR ADULT PRODUCTS
This website contains adult products intended for individuals 18 years or older.
By purchasing from this site, you certify that:
You are of legal age in your jurisdiction
You understand adult products are non-returnable due to health laws
You agree to our return, refund, and shipping policies
